Sunday, November 24, 2024

FAQ

Can you make a copy of a belt I saw on TV?

No. We cannot make direct copies of any TV belt or use any copyrighted or trademarked property such as logos, designs, names or likenesses for sale. This is non-negotiable. 

We can create custom belts that take vague inspiration from classic designs but never directly copy them. Email us at: [email protected] or use our contact form to discuss your ideas.

How long does it take to receive my order?

Completion times vary depending on the item as well as current work volumes. You will receive an estimated completion date in an email after you place an order that we will always endeavour to reach, but at times of high-volume workloads this may not always be possible. Any delays will always be communicated via email and completed as soon as is physically possible.

SHIPPING INFO

Do you ship worldwide?

We do, PMBelts is a UK-based company, but we have clients all around the world. Shipping prices vary depending on delivery location but will be calculated at checkout on the website or at the time of invoice for all custom orders.

How are belts & straps shipped?

Belts & straps are shipped in a sturdy box filled to protect the belt/strap as best as possible and sent using a signed for courier, tracked and insured – tracking numbers will be communicated via email once your order leaves us. 

What is the difference between standard and premium shipping?

The time in which it takes an order to arrive to you once it is completed and shipped. Standard shipping will usually take between 3-14 days and premium will take 1-5 days however, these are only approx. estimates and will vary depending on delivery location. Please also note as most of our items are handmade to order these times are estimated from when an item is completed and shipped and not from when an order is placed.

Do you keep stock of belts to sell?

We will often have a selection of ready to ship releathered and restoned belts in stock, both brand new and pre-owned, these will be listed on the website in our shop

We can also provide brand new officially licensed replica plates and releather them for you in a style of your choice and ship the completed belt straight to your door. Email us at: [email protected] or use our contact form to discuss details and pricing.

PAYMENT TERMS

Items ordered on the website can be paid via Paypal & all major credit/debit cards using stripe, as well as Apple Pay & Google Pay.

All payments for orders made away from the website are made using PayPal via custom business invoice. 

A 50% deposit of the total order is required to lock in the order and begin the work whilst the remaining 50% can be paid in as many instalments as you wish until the balance is cleared, but the total must be fully paid off before the order will ship to you. 

By placing an order with PMB, you are agreeing to all the terms outlined within our Terms & Conditions

Can I pay a rush fee to get my belt faster?

Rush fee costs and times are dependent on current work volumes. Please email us at: [email protected] or use our contact form  to discuss if it is possible for your order. 

Are discounts offered for multiple custom belt purchases?

A 10% discount will be applied for all orders of 3 or more custom real belts when all are purchased at the same time. 

Are AEW, TNA or WWE real belts available to purchase?

NO. As AEW, TNA & WWE legally own their belt designs and logos, we are unable to reproduce any items or belts featuring any of these designs or logos. This also extends to any other intellectually owned property – This is NON-NEGOTIABLE.

 

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